Star2Star

Star2StarLogoProcess

Star2Star® Communications
The World’s Most Reliable Business Communications Solutions

Founded in 2006 in Sarasota, Florida, Star2Star Communications develops and delivers Integrated Communication and Collaboration solutions that connect and enable Productive Business People. Star2Star’s award-winning technology employs a unique Blended Architecture that overcomes the reliability and quality limitations of other Internet communications technologies. Founded in 2006, Star2Star delivers innovative features and increased productivity while providing substantial cost savings.

During 2011, Star2Star achieved 100% network up-time and was named to both the Inc. 500 and Forbes Most Promising Companies lists.

Star2Star products are sold through TelNet Solutions Group
a master agent and certified installation dealer.

Getting Started with Star2Star

Many people think that changing phone systems is a major, disruptive project that takes weeks of planning, lots of money, and a good bit of luck. We’re business people, too. We know how important it is to get your system installed quickly, with little or no impact on your business operations during the installation process.

Star2Star is different than other Internet telephone companies, and that difference extends to our sales channel and installation process. Here’s a quick overview of how it works:

    1. TelNet Solutions Group if a local certified dealer and review your current phone system and telephone bill and make a recommendation based on your particular business needs. You will receive an accurate quote that details how much your new system will cost, and it will also show how much money you’ll save with Star2Star.
    2. Once the financial details (lease vs. purchase, etc.) are worked out, Star2Star and TelNet will pre-configure your system.  TelNet will also begin the process of moving your old telephone numbers over to the Star2Star network.
    3. Our professionally trained installers will install your new StarStar system alongside your existing telephone system. The system arrives pre-configured, so installation often takes much less time than similar systems.
    4. You can use the new system to place and receive calls. Incoming calls will continue to come into the old system until all of the phone numbers have been moved to Star2Star. Once the number migration is complete, TelNet will remove your old phone system.

Star2Star Products & Services

Star2Star Communications offers the only fully integrated End-to-End internet-based phone solution for small and mid-sized business. We manufacture the system hardware, we provide the telephone service, and we monitor and manage all aspects of the system, network and call quality.

This all-in-one approach, available only from Star2Star, delivers a perfect blend of system features, call quality, reliability and savings. Take, for example, StarBackup, our exclusive six-way backup feature that includes triple redundant internet connections, redundant phone carriers, analog line switchover, automatic call-forwarding if office power is lost, data center bypass and redundant self-swapping switching equipment at the data center.

The result? Star2Star Communications is the only Internet phone solution vendor able to guarantee 99.9% reliability.

StarSystem

Star2Star’s Blended Architecture puts resources where they make the most sense.

Our complete solution includes all of the on-premise equipment, including the StarBox PBX, Star2Star Special Edition telephones, a Star2Star-certified Ethernet switch, and a backup power supply. In many cases, your Star2Star telephone system utilize the same CAT5 wiring that you already have in place for your computer network. This “single cable” installation simplifies wiring and saves money. We use VLAN technology to keep voice and data separated on two different “Virtual LANs” that share the same physical wiring.

The diagram below shows the essential components of a typical Star2Star phone system:

The Star2Star solution places services in the cloud when it makes sense to do so, but the most important part of the system – the part that routes calls and handles the voice traffic – remains on the customer premise. This on-premise component is the key that allows Star2Star to provide full-featured telephone service with “best in class” reliability and call quality.

Star2Star telephone systems are only sold as a complete solution, and they are always installed by a factory-certified installer. When you order a Star2Star system, you can be sure that all of the pieces will work together seamlessly.

All Star2Star systems are pre-configured at Star2Star headquarters before they are shipped to the installing dealer. The reduces installation time and eliminates configuration errors. Once the system is installed, your dealer or a designated system administrator can make configuration changes using the web-based administration console.